AI Employees: Your Next HR Hire Won't Be Human!
Emma does the onboarding, and she isn't a person. All Gravy CEO Jonatan on virtual employees that own a whole job instead of waiting for instructions.
The podcast
It's All Gravy
It's All Gravy is a hospitality podcast where we dig out the best stories from industry leaders - about comms, learning, AI, and Gen Z.
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The podcast
Hospitality's operating manual, one conversation at a time
Every episode, someone who has actually done it tells us how. Scaled the sites. Kept the culture. Survived the Budget. No fluff, no vendor pitch - just the comms, onboarding, AI and people decisions that quietly determine whether a multi-site hospitality business works or grinds.
Made by the team at All Gravy, the employee app built for hospitality.
Who we interview
Founders, CEOs, operations directors and people leaders from groups running anywhere from 10 to 100+ locations.
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“The Budget took £1m off our bottom line overnight.”
Co-founder & CEO, Caravan Restaurants. MCA Leader of the Year. Nine restaurants, two brew bars, a coffee roastery.
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“If your goal is profit, you need a better strategy.”
Managing Director, Anglian Country Inns. Ten venues across Norfolk and Hertfordshire. Best Pub Employer, under 500 staff.
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“We use AI to supercharge our managers.”
Head of Systems, Honest Burgers. Joined at three sites, scaled past fifty, built the stack that holds it together.
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“One POS rollout. £300,000 saved.”
Hospitality technology expert. Thirty years across Popeyes UK, Burger King, Wingstop and Noble Group.
What we cover
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Internal comms
What replaces the WhatsApp groups once you pass a few hundred people and a dozen sites.
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Onboarding & training
Getting new starters confident before they decide to leave. The first ninety days, done properly.
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AI in operations
Where it genuinely gives managers hours back, and where it is expensive theatre.
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Retention & Gen Z
Why good people leave, what makes them stay, and how to promote from within on purpose.
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Culture at scale
Holding standards across sites, cities and hundreds of staff without flattening what makes each one good.
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The tech stack
Making POS, rotas, HR and comms actually talk to each other instead of fighting.
“I don't think in the last 16 years of running a hospitality business that it's ever been harder.”
Who it's for
Multi-site hospitality groups - restaurants, pubs, coffee, hotels.
Typically running a few hundred to a few thousand people across a dozen or more locations.
Most of that team has no desk, no company laptop and no work email. If reaching them is your problem, this podcast (and All Gravy) is for you.