Resources
Customer stories, research, articles and podcast episodes for people and ops leaders in hospitality.
Customer stories
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Pizza Pilgrims
Pizza Pilgrims wanted one home for team comms and training that matched the energy of their teams. Now 8 in 10 staff open their own branded app every day.
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Restaurant 
Honest Burgers
Honest Burgers wanted fewer apps and a better employee experience. They brought comms, knowledge and AI answers into one app, with work-life boundaries built in.
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Deli 
Ottolenghi
With 620 people, we needed a better way to connect, onboard, and share. All Gravy gave us structure without adding more work - and it just fits how we work.
Hospitality Retention Benchmark 2026
A study of 28,002 hospitality employees across 143 businesses: the most engaged leave 69% less often. Benchmarks, a turnover calculator and a playbook.
Read the benchmark- employees
- 28,002
- businesses
- 143
- less turnover among the most engaged
- 69%
Latest blog posts
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Our AI already does the work. Next, it owns the whole job.
AI can already do most HR tasks. It just moved into the team chat. The missing half is responsibility: an AI employee that owns a whole job and reports to you.
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Hospitality is pointing AI at its guests. The bigger win is its people.
Revenue is easier to count than people costs, so AI goes to the guest side first. Here is why the people side is the bigger prize, and what we already see in the field.
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Take your people and culture to the next level
- 350+ hospitality brands
- 4,000+ locations
- 4.7 on G2
